Lost property
Lost something while travelling with us? As a partner of the SZU, the Swiss Federal Railways (SBB) will help you find items you have left behind on the train or at a station.
How to reclaim your lost property:
Reporting your lost item online
You can report your lost item via the link below, free of charge.
Reporting your lost item by phone
You can report your lost item by calling the SBB.
Rate: CHF 0.08/min from Swiss landlines
Reporting your lost item at the customer service counter
You can report your lost item at the customer service counter for a fee of CHF 15.
Left something behind on the bus?
AHW Busbetriebe AG
Have you left something behind on an AHW bus? Report your lost item via the contact form.
PostAuto Zürich
Have you left something behind on a PostAuto in Zurich? Report your lost item via the contact form.
Busbetriebe Bamert GmbH
Have you left something behind on a Busbetriebe Bamert GmbH bus? Report your lost item via the contact form.
Leuthold Transfer AG
Have you left something behind on a Leuthold Transfer AG bus? Feel free to report the lost item by phone.